The majority of consumers are more likely to make a purchase from a brand, when it gives them a personalized...
Customer Experience
Conversational marketing enables brands to communicate with existing customers and prospective leads in a way that is much more personalized...
Do you remember the Discover Card commercial with the burly bearded Slavic customer service man, picking up the phone and...
The technical definition of Gamification is the strategic attempt to enhance systems, services, organizations, and activities in order to create...
